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Macy's return policy and 2026 holiday deadline

Macy's gives you 30 days to return most purchases. Macy's has posted its 2026 holiday extension: items bought October 5, 2026 through December 31, 2026 can be returned until January 31, 2027.

Return to Macy's by Jan 31, 2027

The policy at a glance

Standard window
30 daysFree in store; $9.99 by mail for non-members
Holiday 2026
2026 confirmedMacy's has posted its 2026 holiday extension: items bought October 5, 2026 through December 31, 2026 can be returned until January 31, 2027.
Price match
Own prices onlyMatches its own lower price within 10 days of the order.
Size
#25 on NRF's 2026 Top 100 Retailers
How we checked
Checked on the retailer's own policy page or notice.Last checked Oct 26, 2026. See source
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Common questions

How long do I have to return something to Macy's?

Macy's gives you 30 days for most items. Exceptions: Free in store; $9.99 by mail for non-members.

Does Macy's extend returns for the 2026 holidays?

Macy's has posted its 2026 holiday extension: items bought October 5, 2026 through December 31, 2026 can be returned until January 31, 2027.

Does Macy's price match?

Matches its own lower price within 10 days of the order.

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